Deployed agencies get a named success lead and a 1-business-day SLA. Browse our knowledge base or reach our security disclosure team.
Whether you're an active agency, evaluating CommandCORE, or need to reach our security team — we have a channel for you.
Deployed agencies get a named success lead and a 1-business-day SLA. Reach out for training, technical issues, or configuration help.
Step-by-step guides, release notes, and API references for CommandCORE administrators and integration partners.
Found a vulnerability? We operate a responsible disclosure program and respond to verified reports within 24 hours.
Everything you need to get the most out of CommandCORE, without waiting on a human.
End-to-end walkthroughs for deploying CommandCORE, configuring tenants, and onboarding your first officers.
What changed in each CommandCORE release — new features, bug fixes, and any action required by agency admins.
REST API documentation, webhook schemas, and integration patterns for connecting CommandCORE to CAD and RMS systems.
Short walkthroughs for administrators, supervisors, and officers — covering everything from daily workflow to advanced configuration.
We are transparent about where we are in the certification process. Certifications take time to complete — we are actively working toward both.
We are working toward full CJIS compliance and are not yet CJIS certified. Our platform is designed to meet CJIS technical controls. Contact us for our current compliance roadmap.
We are pursuing SOC 2 Type II certification and are not yet certified. Our infrastructure and access controls are aligned to SOC 2 trust criteria.
CommandCORE is continuously monitored for availability and performance. Contact your success lead for current uptime metrics and scheduled maintenance windows.
Answers to the questions our agencies ask most. Don't see yours? Email us.
Our support team is standing by. Active agencies, prospective customers, and press are all welcome.
