Security
PulseSafety, Inc. designs and operates its platforms with security and reliability as core principles. Our products support public safety, emergency management, and government-adjacent workflows, and we recognize the importance of protecting systems, data, and operational integrity.
This page outlines how to report security concerns and how we approach responsible disclosure.
Reporting a Security Issue
If you believe you have identified a security vulnerability, weakness, or misconfiguration affecting PulseSafety systems, services, or domains, please contact:
Email: security@pulsesafetyinc.com
When submitting a report, please include:
A clear description of the issue and affected system, product, or URL
Steps to reproduce the issue, if applicable
Any supporting evidence such as screenshots, logs, or network captures
Your contact information for follow-up
Sensitive Information Handling
Please do not include highly sensitive personal data in your initial report, including but not limited to:
Social Security numbers
Full driver license numbers
Medical information
Criminal justice information (CJI)
If additional sensitive details are required to validate an issue, we will coordinate an appropriate and secure method of communication.
Responsible Disclosure
PulseSafety supports responsible, good-faith security research. We ask that researchers and reporters:
Avoid accessing data that does not belong to them
Avoid actions that could disrupt services or impact users
Limit testing to what is necessary to demonstrate the issue
Allow a reasonable time for investigation and remediation before public disclosure
We value collaboration that improves the security of systems relied upon by public safety organizations.
Security Response Process
Upon receiving a valid security report, PulseSafety aims to:
Acknowledge receipt within two business days
Assess and validate the reported issue
Determine appropriate remediation steps
Communicate status updates as appropriate during the review process
Response timelines may vary depending on severity, complexity, and operational impact.
Public Safety and Government Context
PulseSafety products may be used by law enforcement agencies, emergency management organizations, and other public sector entities. While specific regulatory or statutory compliance requirements vary by customer and deployment model, PulseSafety incorporates security best practices aligned with the needs of public safety environments.
Security controls, access restrictions, and deployment architectures may differ based on customer configuration and contractual requirements.
Security Communications and Trust
Official PulseSafety communications originate from domains associated with:
@pulsesafetyinc.com
If you receive a message claiming to be from PulseSafety that appears suspicious or abusive, please report it to:
Contact
For all security-related inquiries, vulnerability reports, or trust questions:
