Empowering Public Safety Operations

CommandCORE is a purpose-built platform designed to unify every tool law enforcement agencies need to operate efficiently, transparently, and securely. Built from the ground up by public safety professionals, CommandCORE replaces outdated spreadsheets, fragmented vendors, and paper-driven processes with a single, integrated ecosystem — from records management and dispatch to fleet tracking, personnel, and community engagement.

At its core, CommandCORE provides:

Centralized Data Management — All personnel, fleet, case, evidence, and operational data lives in one secure environment with agency-specific databases ensuring complete isolation, compliance, and data integrity.
Modular, Scalable Architecture — Agencies deploy only what they need. Each module works seamlessly with the others, sharing data where appropriate and eliminating duplicate entry across every area of operations.
Secure Cloud Infrastructure — Built on modern multi-tenant architecture with agency-isolated environments, CJIS-minded compliance, role-based access control with field-level permissions, comprehensive audit logging, and multi-factor authentication — including SAML, LDAP, Azure Entra ID, and Duo Security integration.
Streamlined Workflows — Intuitive tools for frontline officers, investigators, dispatchers, and administrative staff reduce bottlenecks, automate routine processes, and keep every shift connected.
Community Connection — With COREConnect, agencies extend services to the public in a controlled and transparent way — from anonymous tip submission and community alerts to commendations, events, and transparency reporting.
Future-Ready Growth — CommandCORE isn’t just software; it’s a foundation. As new needs arise, agencies add modules, integrations, and capabilities without replacing their entire system.

The CORE Modules

CommandCORE organizes its ecosystem into integrated modules, each housing applications designed for specific areas of agency operations.

1. Records Management (RMS)

The backbone of secure documentation, investigation, and accountability.

Incidents & Cases — Create, manage, and link incident reports to ongoing cases with full narrative documentation, offense tracking, and statute mapping.
Evidence Management — Track physical and digital evidence with chain-of-custody logging from intake through disposition.
Persons & Vehicles Index — Searchable databases of individuals and vehicles with history, associations, and cross-case linking.
Warrants — Manage warrant issuance, tracking, and execution.
NIBRS Reporting — Generate state-compliant crime reporting submissions directly from incident data.
Background Checks — On-demand background check requests integrated into dispatch and records workflows.

2. Dispatch & CAD

Real-time operations that keep officers and dispatchers connected.

Dispatch Console — Full computer-aided dispatch with call management, unit assignment, and real-time status tracking.
Map Integration — Geographic display of active calls, unit locations, and patrol beats.
Person & Vehicle Jackets — Instant lookups during active calls with full history at a glance.
Mobile Data Terminal (MDT) — In-vehicle access to dispatch, mapping, and database queries.
Configurable Call Types, Priorities & Clearance Codes — Fully customizable to match agency operations.

3. Personnel & Scheduling (Roster)

Managing the agency’s most important resource — its people.

Personnel Records — Complete officer and staff profiles with certifications, qualifications, and assignment history.
Shift Scheduling & Calendar — Define shift patterns, manage assignments, and handle blackout dates with a visual calendar.
Leave & Overtime Management — Track time-off requests, sick leave, and overtime with full approval workflows.
Training & Certification — Schedule classes, track completions, and receive automated recertification reminders.
New Hire Onboarding — Structured onboarding workflows with a dedicated portal for new employees to complete documents, e-signatures, and profile setup.
Equipment Assignment — Track what gear, devices, and assets are assigned to each officer.

4. Fleet Management

Complete vehicle lifecycle management from assignment to maintenance.

Vehicle Inventory — Track every vehicle by VIN, plate, unit number, specifications, and photos.
Assignments — Permanent, shift-based, unit, temporary, or station-level vehicle assignments.
Daily Inspections — Pre- and post-shift vehicle inspections with customizable checklists and damage reporting.
Maintenance Tracking — Preventive and corrective maintenance scheduling with cost tracking, parts inventory, and mileage-based intervals.
Fuel Logging — Track consumption, calculate MPG, and identify efficiency trends.

5. Daily Operations

Tools that keep shifts connected and the agency running smoothly.

PassOn — Digital shift hand-off briefings to keep incoming teams fully informed.
Inventory — Track gear, uniforms, equipment, and supplies with categories, storage locations, and low-stock alerts.
Documents — Centralized document management with folder organization, upload, and acknowledgment tracking.
Workflows & Tasks — Business process automation with multi-step approvals, task assignment, and status tracking.
Feedback — Collect and manage internal user feedback to continuously improve operations.

6. Policy & Compliance

Accountability and transparency built into every process.

Policy Distribution — Centralized policy repository with version control, digital acknowledgment, and compliance reporting.
Audit Logging — Every action across the platform is tracked with a complete, searchable audit trail.
CJIS-Minded Compliance — Security controls, data encryption, and access policies aligned with criminal justice information standards.

7. Internal Affairs

Transparent, accountable oversight of personnel conduct.

Complaint Management — Log and track complaints against personnel with structured investigation workflows.
Use of Force Tracking — Document, review, and analyze use of force incidents.
Early Warning System — Identify patterns of concern before they become critical issues.

8. Public Information (PIO)

Control the narrative with professional media and community communications.

Press Releases & Media Relations — Draft, manage, and distribute press releases with a full media contact database.
Press Inquiries — Track and manage media inquiries with response timelines.
Public Alerts & Social Media — Create and disseminate alerts and coordinate social media messaging.
Crisis Dashboard — Real-time crisis communication management.
Community Outreach Events — Plan, promote, and track community engagement events.
Commendations — Publicly recognize outstanding officer performance.

9. Victim Services

Comprehensive support for victims and at-risk individuals.

Client Management & Intake — Track victim clients with structured intake assessments.
Risk Assessment & Safety Planning — Evaluate risk levels and create actionable safety plans.
Referrals & Resources — Connect victims to community resources and external services.
Case Tracking — Monitor active victim services cases, communications, and outcomes.

10. Lobby & Community

Where agencies and the public meet.

Checkpoint — Kiosk-based visitor management with ID capture, photo documentation, sex offender registry screening, badge printing, and officer notifications.
COREConnect — A public-facing portal for anonymous tips, community alerts, events, commendations, complaints, transparency reports, and direct messaging.
InfoPrint — Generate professional quick-response handouts and officer contact receipts with QR codes.
New Hire Portal — Dedicated onboarding portal for new employees with document access, e-signatures, and progress tracking.

Why CommandCORE

Unlike one-off software products or legacy systems stitched together over decades, CommandCORE is a living platform built as one integrated system from day one. It creates a unified digital backbone for every area of agency operations — helping leaders manage people, processes, and resources while giving officers, dispatchers, investigators, and staff the tools they need to serve their community more effectively.

One platform. Every operation. Fully connected.